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Keep Your Website Running Smoothly with Website Care Plans

Like a Service Plan for Your Website

Just like a car needs regular servicing to stay safe and reliable, your website needs ongoing care to keep it secure, fast, and glitch-free.
Our Website Care Plans handle all the behind-the-scenes updates, checks and optimisations — so your site stays in peak condition and you stay focused on your business.

How We Can Help You With Website Care Plans

We take the stress out of maintaining your website by handling the critical tasks that keep it secure, up-to-date, and performing at its best.
Our plans cover everything from plugin updates and performance optimisation to malware scanning, uptime monitoring, and reporting.
Each plan includes a set number of monthly hours strictly allocated to updates, testing and maintenance tasks — no unexpected charges, no guesswork.
Whether you’re running a small business site or a full e-commerce platform, there’s a care plan that fits.

The result?

No more missed updates or broken plugins

Faster page loads and better performance

Proactive security monitoring and protection

Peace of mind knowing your site is in good hands

Website Care Plan Solutions

Bronze

Maintenance for Basic Websites

Updates and Monitoring

  • Updates to the WordPress core, theme, and plugins;
  • Website Uptime
  • Testing and Fix – To prevent the updates from breaking the website
  • Minor page load testing (automated tools – no manual testing)

Improvements

  • Optimisation of speed and performance;
  • Customised Backend to remove redundant menu items & plugins
  • Customised URL to login
  • Image Optimisation/Compression
  • Compresses images
  • Reduce resolution automatically to optimise image sizes (keeps original images)
  • Converts images to new WebP format
  • Website Caching and Performance Optimisation
  • Periodic speed tests
  • Page Load Response Time
  • Page caching and optimisation
  • Security Tool – Secures the website/restricts hacking and login attempts
  • Malware scanning
  • 2FA Login Setup
  • Firewall - Blacklist Known Hackers
  • Malware Scanner
  • Monitor if the URL is on a blocklist
  • Multiple WordPress Policies to tighten security

Reporting

  • Website Analytics Report
  • Security Report (sent to our developers to fix any alerts proactively)

Updates, Testing & Bug Fixes

  • 30 Minutes of time to update/maintain the website

Silver - Most Popular

Maintenance for Larger Websites

Updates and Monitoring

  • Updates to the WordPress core, theme, and plugins;
  • Website Uptime
  • Testing and Fixing – To prevent the updates from breaking the website
  • Manual Testing (not automated)
  • UI & UX
  • Function Testing
  • Responsive Testing

Improvements

  • Optimisation of speed and performance;
  • Customised Backend to remove redundant menu items & plugins
  • Customised URL to login
  • Image Optimisation/Compression
  • Compresses images
  • Reduce resolution automatically to optimise image sizes (keeps original images)
  • Converts images to new WebP format
  • Website Caching and Performance Optimisation
  • Periodic speed tests
  • Page Load Response Time
  • Page caching and optimisation
  • Security Tool – Secures the website/restricts hacking and login attempts
  • Malware scanning
  • 2FA Login Setup
  • Firewall - Blacklist Known Hackers
  • Malware Scanner
  • Monitor if the URL is on a blocklist
  • Multiple WordPress Policies to tighten security

Reporting

  • Website Analytics Report
  • Security Report (sent to our developers to fix any alerts proactively)

Updates, Testing & Bug Fixes

  • 90 Minutes of time to update/maintain the website

Gold

Maintenance for Websites or
E-commerce Stores

Updates and Monitoring

  • All Silver Plan inclusions.
  • Audit Log – to view changes to the website.
  • Website SEO Reports

Additional Reports (you can request to set up these – included in the plan)

  • Generate a report with information about your website for you to review.
  • Audit Log
  • Firewall Notifications
  • Malware Notifications
  • SEO Audit Report
  • SEO Site Crawler

Updates, Testing & Bug Fixes

  • 120 Minutes of time to update/maintain the website
Important Conditions & Information
This time does not include any custom work, other support or development, or other work like content changes. It is strictly to perform the update/maintenance work outlined in the care plan, and to ensure your website is working as it was prior to the updates that we perform for you.
Included hours do not carry over to the next month. If a task exceeds your monthly hours, we’ll bill it at your plan’s hourly rate. We will inform you before you exceed your limit and let you decide how to proceed.
Content Changes – Not Included
Website careplans are setup to keep your website update to date and glitch free. These plans so not come with any time to update content or support time outside of the updates & issues that arise from the updates being performed.

Set and Forget — We’ll Take It From Here

Our proven process makes it easy to get your care plan up and running.
We start by identifying a careplan that suits your site.
We then ensure everything stays secure, speedy, and stable by reviewing your current site, applying baseline fixes, and setting up monitoring tools. We then handle all updates and reports moving forward.

Built for Business, No Matter the Industry

We support websites across aged care, trades, professional services, retail and more — tailoring each care plan to the needs of your site and the expectations of your audience.
Industries

Stability and Speed — Delivered

See how our care plans have helped clients avoid downtime, catch security issues before they become problems, and improve loading speeds — with zero technical headaches.
Success Stories

Want to Keep Your Site Safe, Fast and Error-Free?

Let’s get your website on a care plan that protects your digital investment and keeps it performing at its best.
Book a Chat

Website Care Plans FAQs

A: No — care plans cover technical maintenance only (updates, testing, optimisation, etc.). Content changes or development are quoted separately.
A: We’ll let you know before your plan hours are exceeded. Additional time is charged at your plan’s hourly rate, only with your approval.
A: No — monthly hours are allocated per cycle and do not roll over. This keeps your site consistently maintained without overage surprises.
A: Our care plans are designed for WordPress websites. If you’re using another platform, we can discuss tailored support options.
A: Just book a chat with us — we’ll assess your site and recommend the right plan to keep it humming along without a hitch.

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